Welcome to Unmasked Psychiatry. We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered (“Authorized Customers”).
“Personally Identifiable Information” refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.
Unmasked Psychiatry is committed to protecting the confidentiality and security of your Protected Health Information (PHI) in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), as well as applicable state privacy laws.
What is PHI?
PHI includes any individually identifiable health information that relates to your past, present, or future physical or mental health or condition, the provision of health care to you, or payment for that care.
How We Use and Disclose PHI
We may use and disclose PHI for treatment, payment, and health care operations, such as:
Treatment: Communicating with other health care professionals involved in your care.
Payment: Billing you or your health insurance provider.
Operations: Internal processes including quality assessments, credentialing, audits, and compliance reviews.
We may also use or disclose PHI as required by law or with your written authorization. Disclosures outside of treatment, payment, and health care operations will not be made without your explicit consent unless required by law.
Your HIPAA Rights
You have the right to:
Request access to your medical records.
Request corrections to your PHI.
Request restrictions on the use or disclosure of your PHI.
Receive confidential communications in the manner you choose.
Receive a list (accounting) of certain disclosures of your PHI.
File a complaint with us or the U.S. Department of Health and Human Services if you believe your privacy rights have been violated.
To exercise your rights or to file a privacy complaint, contact us at: [Insert contact information].
How We Protect PHI
We implement strong administrative, physical, and technical safeguards to protect PHI. Access to your PHI is limited to only those employees or partners who need it for legitimate business or care-related purposes. All electronic communications involving PHI are encrypted, and we maintain Business Associate Agreements with all third parties who handle PHI on our behalf.
We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: the names, addresses, phone numbers, and email addresses of Authorized Customers, the nature and size of the business, and the nature and size of the advertising inventory that the Authorized Customer intends to purchase or sell.
In addition to our direct collection of information, our third-party service vendors (such as credit card companies, clearinghouses, and banks) who may provide services such as credit, insurance, and escrow services may collect this information from our Visitors and Authorized Customers. We do not control how these third parties use such information but ask them to disclose how they use personal information provided to them. Some of these third parties may act solely as intermediaries and do not store, retain, or use the information.
We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfill buying and selling requests. We may email Visitors and Authorized Customers about opportunities related to the subject matter of the Site. We may also use this information to respond to specific inquiries or provide requested information.
Personally Identifiable Information about Authorized Customers may be shared with other Authorized Customers evaluating potential transactions. We may also share aggregated demographic information with affiliated agencies and third-party vendors. Visitors may opt out of receiving communications or being contacted by us or our partners.
Personally Identifiable Information collected by Unmasked Psychiatry is securely stored and is only accessible to employees or third parties as indicated above and on a need-to-know basis.
Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliates by following instructions in our communications or by contacting us directly.
Yes, cookies are used for a variety of reasons, including understanding Visitor preferences and enhancing security. For instance, if an Authorized Customer is inactive for more than 10 minutes, they may be automatically logged out.
We use login information, including IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track user movement, and gather demographic information.
We have and may continue to partner with vendors who may access certain Personally Identifiable Information for service eligibility purposes. Our privacy policy does not cover their collection or use of such information.
We will disclose Personally Identifiable Information if required by a court order, subpoena, or legal request, or when necessary to protect the safety of our Visitors and Authorized Customers.
Our employees are trained on our security practices. Only qualified personnel with password-protected access can handle sensitive information. We use encryption protocols for transmission of sensitive data. While we take reasonable measures to maintain a secure environment, no system is immune to tampering or breaches.
Visitors and Authorized Customers may contact us via email to update or correct their personal information.
Yes. Visitors and Authorized Customers may request to delete or deactivate their information by contacting us. While residual data may remain due to backups, deactivated data will no longer be used, sold, or transferred.
We will inform Visitors and Authorized Customers about material changes by posting them on the Site. If such changes affect previously protected information, we will contact affected individuals to allow them to opt out.
This Site may contain links to other websites. Please note that we are not responsible for the privacy practices of other websites. We encourage users to review the privacy policies of any external sites they visit.
Phone: 1-844-534-HOPE (4673)
Text: 4HOPE (44673)
Availability: 24/7, free and confidential support for anyone in Arizona, regardless of insurance status.
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